Skip to content
Arjel Ramos

Selected work

Three systems, one client

Different kinds of engineering problem solved for the same client: automating internal operations, owning a revenue-adjacent API, then leading delivery for a guest-facing booking domain.

How to read these

All three case studies were delivered by Myridius, formerly RCG Global Services, into The Walt Disney Company. The employer is the consultancy; Disney is the client. The role named on each study is the client-side title for that period.

Showing 3 of 3 case studies

Software Developer

Automating Cast workflow and ticketing

Myridius (formerly RCG Global Services)The Walt Disney Company

Disney employees depended on manual handling to route and close internal requests. Turnaround was unpredictable and there was little visibility into where a request had stalled.

  • Workflow automation
  • Internal tooling

Aug 2021 – Jan 2022

Read
API Lead

The offers and discounts API behind Disney Visa

Myridius (formerly RCG Global Services)The Walt Disney Company

Disney Visa cardholders receive offers and discounts, which requires a service that can decide what a given cardholder is entitled to and produce that outcome on demand. This is revenue-adjacent logic, not a read-only lookup.

  • Payments
  • Loyalty & promotions
  • Enterprise APIs

Aug 2021 – Aug 2025

Read
Technical Lead

Leading delivery for Guest and Cast Experience booking

Myridius (formerly RCG Global Services)The Walt Disney Company

Dining and activity booking is used by guests and by Cast members, and it spans multiple services and squads. The constraint is coordination rather than a single hard technical problem.

  • Guest experience
  • Hospitality booking
  • Delivery leadership

Feb 2025 – Present

Read

A note on numbers

Why there are no percentage claims here

This site does not invent metrics. Where the work has no recorded, verifiable outcome, that is stated plainly rather than filled with a plausible-looking figure.

Each study describes the problem, the constraints that shaped it, and the decisions taken. Where quantified results exist they are listed; where they do not, the study says so.

Hire me

Open to new opportunities

I take on a small number of engagements alongside my current role, and I am open to the right full-time position. Either way, the work that suits me best is owning a hard problem end to end and dealing directly with the people it affects.

  • Project or retainer

    Freelance & contract

    Senior hands on a defined problem — designing or rescuing an API, integrating payments or booking systems, or replacing a manual operation with automation. Scoped, delivered, and handed over with the documentation to run it.

    • API & microservice builds and rescues
    • Payments, promotions and booking integrations
    • Automation of manual operations
    • Fixed-scope audit or architecture review
    Start a freelance enquiry
  • Open to the right role

    Full-time role

    Technical Lead or Architect positions where I am accountable for delivery and work directly with stakeholders — the same shape as my current Disney engagement, which has held for over five years.

    • Technical lead or architect scope
    • Enterprise API and platform ownership
    • Stakeholder-facing delivery leadership
    • Building and mentoring delivery teams
    Discuss a full-time role

Based in Olongapo City (UTC+8). Five years working with US-based teams means I overlap comfortably with APAC and with the US morning, and I am used to operating on their hours when a delivery needs it.

Location
Olongapo City, Central Luzon, Philippines
Timezone
Asia/Manila (UTC+8)