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Arjel Ramos

About

How I work

Technical Lead — Enterprise APIs & Guest Experience Platforms

Technical Lead and full-stack engineer building enterprise platforms at Disney scale. Embedded with The Walt Disney Company since 2021, working directly with Disney executives and technology managers across API, payments and dining & activity booking systems.

Most of that time has been spent embedded with a single client rather than moving between them. Staying five years on one engagement means the problems get harder over time: the first year is building things, the later years are owning the consequences of them.

The progression from front-end developer to Technical Lead was not a single track. It includes a CTO stint at an online shop and a part-time teaching role, both of which ran alongside full-time engineering work. Those years are visible on the timeline rather than tidied away, because breadth is part of the story.

The engagement model

One employer, one client

This structure is worth stating directly, because it reads as something else at a glance.

Employer

Myridius

formerly RCG Global Services

The consultancy that employs me. It was called RCG Global Services and was later renamed, which is why older records show a different company name for the same work.

Client

The Walt Disney Company

Parks, Resorts & Cruise Line — Dining, Activities & Reservations

Works directly with Disney executives and technology managers. The client title track on the timeline reflects the role as Disney recorded it.

Working principles

What I optimise for

Four things that shape how I run an engagement.

Own the deliverable, not the ticket

A queue of merged pull requests is not the same as something that works for the people using it. I care about the outcome the work was meant to produce.

Make the rules legible

Composite eligibility and promotion logic is easy to write and hard to trust. I keep decision rules explicit so the people who own the policy can still read them.

Say what is not known

Estimates, risks and unknowns get stated plainly and early. Reporting a comfortable number that turns out to be wrong costs more than admitting the uncertainty up front.

Translate between the room and the code

Working directly with executives means turning technical trade-offs into decisions they can make, and turning their constraints back into work the team can plan.

The arc

Front-end developer to Technical Lead

The progression matters more than any single title. Two of these roles ran concurrently, which is why the years below overlap in places.

  1. Ruby on Rails & Mobile Developer

    Perpetual Wave · Sep 2015

    Full-stack developer on Ruby on Rails applications and an Android mobile client.

  2. Sr. Web & Mobile Developer

    OmniTechnical · Jun 2016

    Owned the full development lifecycle of Java web and mobile applications, from concept and design through to testing and production support.

  3. College Instructor — Part-time IT Instructor

    Capstone Inc. · Jun 2016

    Taught IT subjects part-time alongside a full-time engineering role at OmniTechnical.

  4. Chief Technology Officer

    Trendr Online Shop · Dec 2018

    Ran technology for an online shop while concurrently holding a full-time engineering role at OmniTechnical.

  5. Senior Developer

    Bitcapp · Mar 2021

    Senior development role immediately preceding the Disney engagement.

  6. Fullstack Java Developer

    Myridius · Aug 2021

    Built and maintained Java services across the Disney Parks, Resorts and Cruise Line estate, delivered as part of the Myridius (then RCG Global Services) consultancy.

  7. API Lead

    Myridius · Aug 2021

    Led the API generating offers and discounts for Disney Visa, spanning eligibility rules, promotion logic and partner-facing contracts.

  8. Technical Lead

    Myridius · Feb 2025

    Managing deliverables across Disney Guest Experience and Cast Experience for dining and activity booking, working directly with Disney executives and technology managers.

Beyond the code

Certifications and professional development

  • AWS Online Conference
  • Effective Communication in the Workplace
  • Communication Skills for the Global Workplace
  • Tactics for Tackling Difficult People in Life and Work

Right now

Technical Lead

Managing deliverables across Disney Guest Experience and Cast Experience for dining and activity booking, working directly with Disney executives and technology managers.

Employer
Myridius (formerly RCG Global Services)
Client
The Walt Disney Company
Since
Feb 2025 – Present

Parks, Resorts & Cruise Line — Dining, Activities & Reservations

  • Manage deliverables across Guest Experience and Cast Experience workstreams
  • Own planning, estimation, dependency and risk management for dining and activity booking
  • Coordinate across squads and services to land releases on schedule
  • Report progress and technical trade-offs directly to Disney executives and technology managers
  • Delivery management
  • Microservices
  • REST APIs
  • Guest experience platforms
  • Stakeholder management

Hire me

Open to new opportunities

I take on a small number of engagements alongside my current role, and I am open to the right full-time position. Either way, the work that suits me best is owning a hard problem end to end and dealing directly with the people it affects.

  • Project or retainer

    Freelance & contract

    Senior hands on a defined problem — designing or rescuing an API, integrating payments or booking systems, or replacing a manual operation with automation. Scoped, delivered, and handed over with the documentation to run it.

    • API & microservice builds and rescues
    • Payments, promotions and booking integrations
    • Automation of manual operations
    • Fixed-scope audit or architecture review
    Start a freelance enquiry
  • Open to the right role

    Full-time role

    Technical Lead or Architect positions where I am accountable for delivery and work directly with stakeholders — the same shape as my current Disney engagement, which has held for over five years.

    • Technical lead or architect scope
    • Enterprise API and platform ownership
    • Stakeholder-facing delivery leadership
    • Building and mentoring delivery teams
    Discuss a full-time role

Based in Olongapo City (UTC+8). Five years working with US-based teams means I overlap comfortably with APAC and with the US morning, and I am used to operating on their hours when a delivery needs it.

Location
Olongapo City, Central Luzon, Philippines
Timezone
Asia/Manila (UTC+8)